The Power of Positive Feedback
We seem especially skilled at pointing out the deficiencies in others, but we often seem to forget to give praise when things go well. The old adage, "What gets rewarded is what gets done" is at work here.
Giving positive feedback can be a powerful tool to reinforce a desired behavior. And it's a skill anyone can learn. Keep these things in mind:
Do it Now. Positive feedback is most effective when it is delivered as quickly after the desired behavior as possible. Don't save up all your kudos for the end of the day.
Do it Publicly. While negative feedback should always be delivered privately, positive feedback is most effective when given in front of others, multiplying its effects.
Be Specific. Don't give a general, "Well done, Sally." Instead, identify the specific reason or detail that's prompting your acknowledgment. "Great presentation in the sales meeting, Sally," or "Excellent job getting 100% on that spelling test, Sally" are much more effective acknowledgements.
Do it Often. Since positive feedback is "emotional fuel," don't neglect the small victories. Celebrate them too.
Be Authentic. Don't offer empty praise. People can see right through you. Mean it when you give positive feedback.
Giving positive feedback takes practice. Today, be on the lookout and try to catch someone doing something great. You'll make their day... and probably yours, too.
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